​Deposit Fee & Payment:

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All appointments are confirmed at least 24 hours in advance, or your slot will be offered to another client. 

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To secure your appointment, a $20 non-refundable deposit fee is required. This fee will be applied towards your session cost and ensures that your desired time slot is reserved for you. You can conveniently submit the booking fee via Zelle, CashApp, or Venmo (links also available in my Instagram bio).

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The remaining session balance is due at the time of your appointment, before the massage session begins. Tips are not required but of-course always appreciated. A 5% discount is available for clients paying in cash.

 

 

Cancellations/Rescheduling:

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Clients are required to provide at least 24 hours' notice for any cancellations or rescheduling requests. If you cancel within this time frame, you can use the $20 booking fee towards rebooking a session within 30 days of the original appointment date (subject to availability). If the cancellation is made less than 24 hours in advance or in case of a no-show, the booking fee will be forfeited.

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In the event that I needs to cancel or reschedule the treatment session, clients will be contacted 24-hrs in advance (unless there is an immediate emergency) and any payments will either be refunded in their original form or credited to your account for future use.

  

 

No Call-No Show:

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To avoid disruptions, I have a strict no-show policy. Clients who miss their scheduled appointment without providing 24-hour notice may have their future bookings declined.

 

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Late Arrival:

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I understand that unforeseen circumstances may arise. However, to ensure fairness and respect for all clients, please be available and ready at the agreed-upon time and location. A 15-minute grace period is provided for late arrivals; however, sessions will still end at the original scheduled time to avoid impacting other clients' appointments.

In the event that I am running late due to unforeseen circumstances (i.e., traffic or car accident), I will contact you by phone. Rest assured that no time will be deducted from the scheduled treatment session in such instances.​

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Space Requirements:

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Clients are responsible for providing a clean, private, and quiet space with enough room for the massage table and therapist to move around. The space should be free of pets and other distractions, with adequate lighting, temperature control, and access to water.

 

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Mobile Procedures:

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In order to ensure a seamless and well-prepared treatment session, I may arrive 10-15 minutes before the scheduled appointment time. This extra time will be used for setting up the treatment area, reviewing your intake form, discussing any updates to your health information or treatment goals, and giving me a chance to use the restroom.

 

Clients do not need to be present during this setup period.

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Health:

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Clients are encouraged to inform me of any changes in their health status prior to each session.

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For the health and wellbeing of all my clients and myself, it is imperative that you refrain from receiving treatment when experiencing acute illness (i.e., cold, cough, flu, fever, stomach virus, fungal infection, contagious skin rash, etc.).

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Code of Ethics & Professional Conduct:

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I am committed to creating an inclusive and welcoming environment for all clients, regardless of their race/ethnicity, gender or sexual orientation, and physical or mental ability.

Mutual respect and professionalism are essential in all interactions to ensure a comfortable and positive experience for everyone.

Clients will always be modestly draped with a full sheet. Only the area being massaged will be undraped. Under no circumstances will the breast and genital areas be massaged. The hip and gluteal areas will only be massaged with explicit client permission and can be worked through the draping if requested. 

Inappropriate behavior, including suggestive comments, sexual innuendos, or attempts to intimidate the practitioner or sexualize the treatment session, will not be tolerated. Such actions will result in the immediate termination of the session and the therapeutic relationship.

 

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Communication:

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Open and prompt communication is vital in ensuring the best possible treatment experience. I encourage you to share any concerns, preferences, or feedback with me at any point during our work together. Your input is valued and helps me tailor my approach to best meet your needs. Please feel free to express your thoughts and concerns; I am here to listen and support you every step of the way.